Wooo Teeth Whitening Kit

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply email us at info@wooowhitening.com and we'll help you with your order. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Free Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products to some countries. We offer FREE shipping on all orders.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Q: How do I use Wooo Teeth Whitening Kit?

We do recommend brushing before you whiten and you may whiten for as long as 15—25 minutes per session, two-times per day for faster results.

Make sure the mouth piece is clean rinse with warm water. You may also use a gentle hand soap on the device for extra cleaning. Do this before and after each use. Dry off, and then it is ready use. Apply the whitening serum using the syringe to the mouth piece.

Turn the mouthpiece on and place the mouthpiece in your mouth and wrap lips loosely around the device. In some cases during usage (you may also spit out excess saliva here) After whitening treatment, rinse your mouth out with water.

It is recommended to wait 1 hour after whitening before you eat, drink and use tobacco.

How does the Teeth Whitening process work?

Wooo Teeth Whitening formulas will remove most stains with a gentle action that whitens teeth by up to 8 shades over time. Active ingredients in the gel, break down stains, which are carbon deposits with chemical and/or physical actions that result in a whiter tooth color.

This process makes the overall tooth color closer to its natural unstained color. The tooth structure remains unchanged.

Wooo has demonstrated the safety and effectiveness of its Teeth Whitening formulas and systems. The majority of people who experience Wooo Teeth Whitening Solutions achieve a noticeable level of whitening and continue using to maintain their BRIGHT WHITE Smiles.

What causes teeth to darken?

There are many causes. The most common include consumption of foods, coffee, tea, wine, sodas and smoking. Depending on lifestyle and habits, all Teeth gradually become stained over time. Teeth Whitening will help reverse the staining process and complement a schedule of professional dental cleaning.

Is Teeth Whitening permanent?

Teeth Whitening is not permanent (unless all staining agents are completely avoided) since Teeth become stained in the first place from consuming food beverages and smoking.

For most people, the treatment will last for months or even years, but will benefit from periodic touch up treatments. Upon the completion of the initial whitening process, teeth are up to significantly whiter. Re-exposure to food, drinks (especially coffee, soda and red wines), smoking and other consumables will gradually darken teeth again.

Wooo recommends periodic Whitening Treatment touchups about once every 3, 6 and 12 months depending on conditions to keep Teeth at their optimal white color.

How do I clean the mouthpiece?

Keep mouthpiece in a dry place when storing it. Always rinse with warm water you can use soap on the device for extra cleaning if you so choose.

How do I apply the serum?

Applying serum you will want to hold the device in one hand and a syringe in the other . Apply a thin layer of serum in the middle of the device covering the area your teeth will be resting in the device.

How much serum do I need to use per session?

Every person will apply the serum differently but we recommend you use enough to coat each tooth without any clumping or dripping.

How much Whitening Gel is needed per treatment?

Use as much serum as needed to get full coverage over your teeth. Everyone has different size mouth and teeth. The rule is put enough gel on the device so that when your teeth are resting in the mouth guard the gel will be displaced to cover each tooth. Individuals will determine the amount of optimally effective product with use and experience.

Only a small amount of gel in the frontal portion of each tooth exposed when smiling is required. No need to whiten unexposed teeth. Avoid exposing Gel to the gingival line (tooth/gum line) which will only waste Gel and expose the soft tissue to the process which may potentially cause irritation.

How do I avoid too much saliva during whitening ?

Too much saliva during the whitening process can be uncomfortable. This effects some users but not all. The process of whitening should be fun and enjoyable. Get comfortable and relax your mouth and tongue during the process.

We have found that this helps reduce excessive saliva. The easiest thing to do if you find yourself with too much saliva is simply remove the mouthpiece and spit. Then place the device back in your mouth and finish your session.

Why do my syringes leak?

When applying the serum using the syringes the serum may have a tendency to leak out after use. We recommend you go slowly when applying the serum and pull back on the syringe a little when finished using.

This will help the serum to retract back into the syringe . You can always wipe your brush with a clean tissue to remove any excess product left on the syringe.

What is the shelf life of the gel?

The shelf life of the gel is two years.

Can I whiten my teeth if I have had dental work done?

The answer is yes .When used properly Wooo product will whiten natural enamel. Teeth surface staining may be lifted from non-natural enamel using Wooo , however on any dental work the original shade will not be changed.

How often can I use the product and for how long ?

Consistency is key . Once you start using it is best to complete the cycle. Suggested use is for 15–25 minutes each day for 14 days straight. If you have sensitivity, then take a break for 1-3 days, and then resume . Once you achieve the desired shade for your teeth you can stop.

What is the wattage of your light and wavelengths?

Less than 1 watt. Blue - 460 - 462 NM; Red - 620 - 625 NM

Can I use while pregnant or beastfeeding?

While our products are safe, we always recommend speaking with your doctor first if you have a pre existing condition, pregnant or breastfeeding.

Do your products cause teeth sensitivity?

We formulate our product so that it is not harsh on your teeth and with sensitivity in mind . Every person mouth and teeth are different. I would say that each customer is effected differently. The majority of our customers do not experience any sensitivity.

GENERAL QUESTIONS

Does Wooo really work?

We stand behind our brand and products. We are so confident that we guarantee results. This is one of the several reasons customers use are products and continue to leave us positive five star reviews.

What makes us different?

We are an American company that have customers worldwide. We are constantly improving are products and focus on our customers. The system we use are on the cutting edge , and our quality, customer service are second to none.

We are in the business of customer service and being the number one long term provider of teeth and mouth care products.

How do I return my order?

Return or exchange via the mail: info@wooowhitening.com. You will receive an email when your return is received and your refund has been processed.

In the unlikely event this may occur we are happy to satisfy any issues you may have. At Wooo our philosophy always puts the customer satisfaction first.

How (and how soon) will I receive my refund?

Once your items have been dropped off in the mail and scanned by the carrier, your refund will be initiated immediately.

Please allow 5-12 business days for your refund to be processed by your bank. If you have any questions you can always call or email us during this process.

How do I make an exchange?

Please visit our website. You will be able to choose your exchange online which will be shipped as soon as you drop off your item in the mail.

If your exchange item goes out of stock before your original order is scanned via the carrier, your original order will be refunded. Exchanged items are processed and shipped, once the returned items are received. We will work hard to see to it that you get the product timely.

Can I use your products while pregnant or breastfeeding?

While our products are safe, we always recommend speaking with your doctor first if you have a pre existing condition, pregnant or breastfeeding.

What age should use your products?

Our products is recommended and designed for use for individuals who are 16 years and older. We suggest for people 12 and older, consult your dentist.

Are your products enamel-safe?

We pride our company on safety. This is one of our main priorities. We have implemented strict development standards that follows the recommended FDA safety standards. If you have any specific or further concerns, please speak with your health care professional.

Are your products safe for dental work? (Braces, crowns, veneers, etc.)

We have a business philosophy to always be transparent. If you are at all concerned we at Wooo recommend you speak with your dentist or health care professional before attempting a new product onto your dental work.

Something to consider dental work is a different material than tooth enamel and is unlikely to be whitened with whitening products.

Are you FDA approved?

All of our manufacturing facilities are FDA approved. The FDA does not provide approvals on individual products. They provide guidance on cosmetic products along with labeling. In addition they create requirements for over the counter drugs.

Are you American Dental Association approved?

At this time we are not the reason being the ADA only approves toothpaste with fluoride. This may change in the near future.

Where do you ship from?

We currently ship from our facility in Florida, USA.

Do you ship all over the world ?

Yes we ship internationally . We are a USA based company and follow all guidelines set out for us by United States government.

I cant find the answer to my question, what should I do ?

We want you to be informed and satisfied. Please send us an email! Our team is happy to help with any questions you may have! Please send us your name, order number, and your question or concern to info@wooowhitening.com or please call us.

The hours of operation for customer service are Monday through Friday 9 a.m. to 5 p.m. (Eastern Time), excluding weekends and major holidays. Our customer service team will do their best to respond as quickly as possible, however, please allow 24-48 hours to receive a response.

Caution

Cautions, Risks and Liability: Products containing peroxides are not recommended for use by children under 16 years of age. Only use for periods of longer than 14 days under the supervision of a dentist. Avoid swallowing the gel or part thereof. Avoid contact of the product with the eyes. Avoid direct contact of the active surface of the tooth whitening product with the gums and/or salivary flow.

If irritation (such as redness, swelling, soreness) of the gums or the mouth occurs, discontinue use and consult a dentist. Wooo Whitening LLC assume no responsibility for any usage of product. Users should consult with a dentist before attempting any at-home treatments and understand that there are risks involved if not doing so.